Don't
believe special offers, which only apply if you buy now.
Cheapest
is not the best if there is no after sales care.
Most
expensive does not necessarily mean that it is the best
product, or the best service.
Make
sure that they are able to supply spare parts, are they
approved distributors for the lift they are selling?
Ask
about warranty terms and conditions, all lifts should have
12 months warranty, you may have to pay extra if you want 24
hour call out cover.
What
are their response times?
Very
few suppliers do actually provide same day service.
If
you are buying a straight stairlift you should not have to
part with a large deposit, if any at all.
If
you do have to give a deposit, ask for their cancellation
policy in writing.
Compare
quotations, are they like for like?
If
possible try a lift out in a Disabled Living Centre showroom
or in someone's house.
Do as
much research as possible, there are many companies in this
industry who sell at highly inflated prices.
Ask
if the company has a buy back policy and get it in writing
if they say they do.
